Effective date: 17/04/2026
Last updated: 17/04/2026
Business name: The Modern Mystic
Legal Entity: MTS Associates Ltd
Contact email: TheModernMysticContact@Gmail.Com
Website: https://TheModernMystic.World
For information regarding our use of cookies, please refer to our cookie policy. Additionally, by using our website, you agree to our user agreement and website terms.
These Terms and Conditions, along with our cookie policy, govern your use of The Modern Mystic website, including your purchase of products, booking of services, and any digital content, courses, readings, reports, downloads, or memberships made available through the website.
By using the website, placing an order, or booking a service, you agree to these Terms as part of the user agreement. If you do not agree, you must not use the website.
Please note that accessing this website more than once signifies automatic acceptance of these terms and opt-in, unless you contact us to notify us that you do not accept and wish to opt-out.
To purchase services or products from this website, you must be at least 16 years old, unless local law allows otherwise and you have valid consent from a parent or legal guardian. By agreeing to our user agreement, you confirm that all information you provide is true, accurate, and complete, in accordance with our cookie policy and website terms.
The Modern Mystic may offer, among other things: astrology readings and reports, tarot readings, mediumship and spiritual guidance sessions, divination services, digital downloads and guides, ritual kits, candles, journals, prints, and other physical goods, as well as memberships, workshops, or events. Please note that we may update, suspend, or discontinue any service, product, or feature at any time in accordance with our user agreement and website terms. Additionally, you can refer to our cookie policy for more information on how we handle your data.
Our services are designed to provide personal insight, reflection, spiritual exploration, and wellbeing support. However, they should not be considered a substitute for medical advice, diagnosis, or treatment; mental health care; legal advice; financial advice; or any regulated professional services. You remain solely responsible for your own decisions, actions, and outcomes. Additionally, please review our cookie policy, user agreement, and website terms, as we do not guarantee any specific result, prediction, contact, manifestation, healing outcome, or future event.
Our services are not appropriate for crisis situations, psychiatric emergencies, or urgent safeguarding concerns. If you are in danger or need urgent medical or mental health support, please contact the appropriate emergency or licensed professional service in your area immediately. For further information about our practices, please review our cookie policy, user agreement, and website terms.
If you create an account, you are responsible for: keeping your login details secure, restricting access to your account, and all activity under your account. You must not: use the website unlawfully, interfere with website security or functionality, scrape, copy, resell, or exploit website content without permission, upload harmful code, or attempt unauthorized access, and you must not impersonate another person or provide false details. Please also note that by creating an account, you agree to our website terms and cookie policy. We may suspend or terminate access if we believe you have breached these Terms.
All orders are subject to acceptance and availability in accordance with our user agreement. A contract is formed when we send you an order confirmation or otherwise confirm acceptance. We may refuse or cancel an order under the following conditions: the item or service is unavailable, pricing or description contains an error, fraud or misuse is suspected, we cannot verify payment, or fulfilment would be unlawful or impractical. If we cancel after payment, we will refund the amount paid for the cancelled item or service, as outlined in our website terms and cookie policy.
Prices are shown in GBP and are subject to change at any time before checkout. Unless stated otherwise: prices include VAT, sales tax, GST, or similar taxes; shipping, customs duties, and import charges are extra where applicable. You are responsible for any customs duties, import taxes, handling fees, or local charges on international orders unless we expressly state otherwise. Payment must be made using the payment methods offered at checkout, in accordance with our user agreement. We may utilize third-party payment processors, and we do not store full card details ourselves unless expressly stated in our cookie policy. For further details, please refer to our website terms.
Digital products encompass downloadable files, emailed reports, audio files, video files, online classes, and similar content. By purchasing digital content and requesting immediate access or delivery, you agree to the terms outlined in our user agreement, which states that fulfillment may begin immediately. You acknowledge that, where local law permits, this may impact or eliminate your cancellation or withdrawal rights once access or delivery has commenced.
Please note that digital products are licensed for personal, non-commercial use only. You must not:
- share, forward, upload, resell, sublicense, reproduce, or distribute them
- remove branding, notices, or watermarking
- use them in any commercial product, course, or service without written permission
Because digital content can be copied instantly, refunds are only granted where required by law or where our cookie policy explicitly states otherwise. For complete details on your rights and obligations, please refer to our website terms.
Bookings may be offered via phone, video, email, audio recording, or written report while adhering to our cookie policy and user agreement as outlined in our website terms.
You are responsible for:
- providing accurate booking details
- attending on time
- ensuring you have appropriate internet, device, and email access
- checking spam / junk folders for delivery
If you miss an appointment without notice, the booking may be treated as used and non-refundable, except where required by law.
We may reschedule or cancel due to illness, emergency, technical issues, or events beyond our control. If we cancel and cannot rebook within a reasonable period, we will offer a refund or credit at our discretion, in compliance with applicable law.
Services
Unless a stricter consumer law applies in your location, as outlined in our user agreement and cookie policy:
more than 48 hours’ notice: one reschedule or refund minus any non-recoverable payment fees
24–48 hours’ notice: one reschedule or store credit
less than 24 hours’ notice: non-refundable
no-show: non-refundable
Physical goods
Physical products may be returned in accordance with our Returns Policy and any mandatory local consumer rights, as stated in our website terms.
Digital products
Digital downloads, emailed reports, and other immediately delivered content are generally non-refundable once delivered or accessed, except where required by law.
Nothing in these website terms excludes any mandatory consumer rights that apply under the law of your country or state. Additionally, our cookie policy outlines your rights regarding data use. Where you are entitled by law to cancel a distance contract, return goods, receive a repair, replacement, refund, or other remedy, those rights remain unaffected in accordance with the user agreement.
These Terms and Conditions, along with our cookie policy, govern your use of The Modern Mystic website, including your purchase of products, booking of services, and any digital content, courses, readings, reports, downloads, or memberships made available through the website.
By using the website, placing an order, or booking a service, you agree to these Terms as part of the user agreement. If you do not agree, you must not use the website.
Please note that accessing this website more than once signifies automatic acceptance of these terms and opt-in, unless you contact us to notify us that you do not accept and wish to opt-out.
To purchase services or products from this website, you must be at least 16 years old, unless local law allows otherwise and you have valid consent from a parent or legal guardian. By agreeing to our user agreement, you confirm that all information you provide is true, accurate, and complete, in accordance with our cookie policy and website terms.
The Modern Mystic may offer, among other things: astrology readings and reports, tarot readings, mediumship and spiritual guidance sessions, divination services, digital downloads and guides, ritual kits, candles, journals, prints, and other physical goods, as well as memberships, workshops, or events. Please note that we may update, suspend, or discontinue any service, product, or feature at any time in accordance with our user agreement and website terms. Additionally, you can refer to our cookie policy for more information on how we handle your data.
Our services are designed to provide personal insight, reflection, spiritual exploration, and wellbeing support. However, they should not be considered a substitute for medical advice, diagnosis, or treatment; mental health care; legal advice; financial advice; or any regulated professional services. You remain solely responsible for your own decisions, actions, and outcomes. Additionally, please review our cookie policy, user agreement, and website terms, as we do not guarantee any specific result, prediction, contact, manifestation, healing outcome, or future event.
Our services are not appropriate for crisis situations, psychiatric emergencies, or urgent safeguarding concerns. If you are in danger or need urgent medical or mental health support, please contact the appropriate emergency or licensed professional service in your area immediately. For further information about our practices, please review our cookie policy, user agreement, and website terms.
If you create an account, you are responsible for: keeping your login details secure, restricting access to your account, and all activity under your account. You must not: use the website unlawfully, interfere with website security or functionality, scrape, copy, resell, or exploit website content without permission, upload harmful code, or attempt unauthorized access, and you must not impersonate another person or provide false details. Please also note that by creating an account, you agree to our website terms and cookie policy. We may suspend or terminate access if we believe you have breached these Terms.
All orders are subject to acceptance and availability in accordance with our user agreement. A contract is formed when we send you an order confirmation or otherwise confirm acceptance. We may refuse or cancel an order under the following conditions: the item or service is unavailable, pricing or description contains an error, fraud or misuse is suspected, we cannot verify payment, or fulfilment would be unlawful or impractical. If we cancel after payment, we will refund the amount paid for the cancelled item or service, as outlined in our website terms and cookie policy.
Prices are shown in GBP and are subject to change at any time before checkout. Unless stated otherwise: prices include VAT, sales tax, GST, or similar taxes; shipping, customs duties, and import charges are extra where applicable. You are responsible for any customs duties, import taxes, handling fees, or local charges on international orders unless we expressly state otherwise. Payment must be made using the payment methods offered at checkout, in accordance with our user agreement. We may utilize third-party payment processors, and we do not store full card details ourselves unless expressly stated in our cookie policy. For further details, please refer to our website terms.
Digital products encompass downloadable files, emailed reports, audio files, video files, online classes, and similar content. By purchasing digital content and requesting immediate access or delivery, you agree to the terms outlined in our user agreement, which states that fulfillment may begin immediately. You acknowledge that, where local law permits, this may impact or eliminate your cancellation or withdrawal rights once access or delivery has commenced.
Please note that digital products are licensed for personal, non-commercial use only. You must not:
- share, forward, upload, resell, sublicense, reproduce, or distribute them
- remove branding, notices, or watermarking
- use them in any commercial product, course, or service without written permission
Because digital content can be copied instantly, refunds are only granted where required by law or where our cookie policy explicitly states otherwise. For complete details on your rights and obligations, please refer to our website terms.
Bookings may be offered via phone, video, email, audio recording, or written report while adhering to our cookie policy and user agreement as outlined in our website terms.
You are responsible for:
- providing accurate booking details
- attending on time
- ensuring you have appropriate internet, device, and email access
- checking spam / junk folders for delivery
If you miss an appointment without notice, the booking may be treated as used and non-refundable, except where required by law.
We may reschedule or cancel due to illness, emergency, technical issues, or events beyond our control. If we cancel and cannot rebook within a reasonable period, we will offer a refund or credit at our discretion, in compliance with applicable law.
Services
Unless a stricter consumer law applies in your location, as outlined in our user agreement and cookie policy:
more than 48 hours’ notice: one reschedule or refund minus any non-recoverable payment fees
24–48 hours’ notice: one reschedule or store credit
less than 24 hours’ notice: non-refundable
no-show: non-refundable
Physical goods
Physical products may be returned in accordance with our Returns Policy and any mandatory local consumer rights, as stated in our website terms.
Digital products
Digital downloads, emailed reports, and other immediately delivered content are generally non-refundable once delivered or accessed, except where required by law.
Nothing in these website terms excludes any mandatory consumer rights that apply under the law of your country or state. Additionally, our cookie policy outlines your rights regarding data use. Where you are entitled by law to cancel a distance contract, return goods, receive a repair, replacement, refund, or other remedy, those rights remain unaffected in accordance with the user agreement.
These Terms and Conditions, along with our cookie policy, govern your use of The Modern Mystic website, including your purchase of products, booking of services, and any digital content, courses, readings, reports, downloads, or memberships made available through the website.
By using the website, placing an order, or booking a service, you agree to these Terms as part of the user agreement. If you do not agree, you must not use the website.
Please note that accessing this website more than once signifies automatic acceptance of these terms and opt-in, unless you contact us to notify us that you do not accept and wish to opt-out.
To purchase services or products from this website, you must be at least 16 years old, unless local law allows otherwise and you have valid consent from a parent or legal guardian. By agreeing to our user agreement, you confirm that all information you provide is true, accurate, and complete, in accordance with our cookie policy and website terms.
The Modern Mystic may offer, among other things: astrology readings and reports, tarot readings, mediumship and spiritual guidance sessions, divination services, digital downloads and guides, ritual kits, candles, journals, prints, and other physical goods, as well as memberships, workshops, or events. Please note that we may update, suspend, or discontinue any service, product, or feature at any time in accordance with our user agreement and website terms. Additionally, you can refer to our cookie policy for more information on how we handle your data.
Our services are designed to provide personal insight, reflection, spiritual exploration, and wellbeing support. However, they should not be considered a substitute for medical advice, diagnosis, or treatment; mental health care; legal advice; financial advice; or any regulated professional services. You remain solely responsible for your own decisions, actions, and outcomes. Additionally, please review our cookie policy, user agreement, and website terms, as we do not guarantee any specific result, prediction, contact, manifestation, healing outcome, or future event.
Public-facing policies
Privacy Policy / Privacy Notice
Explain what data we collect, why, the legal bases where needed, retention, sharing, transfers, rights, and contact details for privacy requests.
Cookie Policy + Cookie Consent Banner / CMP
List cookie categories, providers, durations, purposes, and allow consent management for non-essential cookies as outlined in our cookie policy.
Website Terms of Use / Terms and Conditions
Cover site use, IP, prohibited conduct, disclaimers, and liability in our user agreement.
Store Terms of Sale
Cover orders, pricing, taxes, shipping, delivery, consumer rights, returns, digital content, and liability.
Returns, Refunds, and Cancellation Policy
Product page spelling out physical goods returns, digital content rules, and appointment cancellation terms.
Booking, Rescheduling, and No-Show Policy
Especially important for readings, sessions, and mediumship appointments.
Digital Products Statement
Cover immediate access, non-transferability, download limits, and refund position.
Shipping Policy
Delivery regions, lead times, customs, lost parcels, damaged goods, and tracking.
Spiritual Services Disclaimer
State clearly that services are for personal insight/spiritual support and not medical, legal, financial, or mental health treatment.
Accessibility Statement
Explain your accessibility commitment, standard targeted, known issues, and contact route for support. WCAG 2.2 is the current W3C standard reference.
Marketing / Communications Policy
Explain email/SMS sign-up, consent, unsubscribe rights, and preference management. UK PECR, Canada CASL, and U.S. CAN-SPAM all matter here.
Testimonials / Reviews Policy
Explain moderation, authenticity, incentives, and permission to reuse user reviews or testimonials.
Internal compliance policies
Data Retention and Deletion Policy (Published on site)
Set retention periods for bookings, invoices, emails, reports, recordings, and customer accounts.
Data Subject Rights Procedure
Internal workflow for access, correction, deletion, objection, portability, opt-out, and identity verification. GDPR and CCPA-style rights make this important.
Information Security Policy
Access controls, MFA, backups, encryption, vendor controls, staff access limits, secure disposal.
Data Breach / Incident Response Plan
How you detect, contain, document, notify, and remediate incidents.
Vendor / Processor Management Policy
For booking platforms, email tools, payment processors, analytics, cloud storage, and contractors.
International Data Transfer Policy
Needed if customer data moves across borders. GDPR and Brazil’s LGPD both regulate transfers.
Children / Age-Gating Policy
Especially if your site has spiritual tools, community content, or email capture. Age limit set at 16 years of age.
Advertising and Claims Substantiation Policy
Prevent medical, therapeutic, financial, or guaranteed-outcome claims about readings, rituals, candles, herbs, crystals, or spiritual services. Also cover “before/after” claims and influencer/affiliate statements.
Product Safety Policy
For candles, incense, oils, herbs, ritual tools, and any products requiring warnings, storage instructions, or age restrictions. Included in product description.
Complaints Handling Policy
Clear workflow, escalation, timelines, and recordkeeping.
Chargebacks and Payment Disputes Procedure
Evidence handling, customer service steps, fraud screening, documentation.
Records Management Policy
What gets kept, for how long, where, and who can access it.
Business Continuity / Disaster Recovery Plan
Useful if readings, reports, and customer files are central to operations.
Region-by-region compliance
For international sales, the main legal buckets to map.
EU / EEA
GDPR privacy rights and business obligations.
Distance-selling withdrawal rights: generally 14 days, with specific rules for services and digital content.
Unfair commercial practices/pricing transparency: no misleading claims, fake reviews, or deceptive discounting.
Cookie consent for non-essential cookies in practice through ePrivacy-style rules and local implementations. In the UK, ICO guidance is explicit on this.
UK
UK GDPR + PECR for privacy, cookies, and direct marketing.
Consumer Contracts Regulations: generally 14-day cancellation rights for online sales, with different treatment for digital content and services.
California / U.S. states
CCPA/CPRA: rights to know, delete, correct, opt out of sale/sharing, and non-discrimination where thresholds are met.
Email marketing: CAN-SPAM rules apply to commercial email.
Subscriptions/autorenewals: if you offer memberships, build clear disclosures and easy cancellation, and get current state-by-state advice. The FTC announced a click-to-cancel rule in 2024 and later reopened rulemaking in 2026, so this area is moving.
Canada
PIPEDA for commercial handling of personal information.
CASL for commercial electronic messages, including email and some SMS/messaging.
Brazil
LGPD can apply to processing tied to offering goods or services in Brazil and regulates international transfers too.
Australia
Consumer guarantees apply to goods and services sold to consumers.